In Use
ResultsPlus 10.0 is easy to use, and has a mail merge wizard that walks you through creating and sending mailings using its interface with Microsoft Word and Corel WordPerfect. You can easily compose and send letters, faxes and emails that are personalized by using data from your database.

ResultsPlus can be used by multiple users on your network; Metafile also has an online hosting service available for an additional fee. This application can stand alone if your non-profit is just looking for donor management software. They also have the EventPlus application that integrates with ResultsPlus, to give you a complete system for donor tracking and event planning.

Technology employed
ResultsPlus can be installed on workstations, or through a network. It can be used with Microsoft SQL Server 2000 and 2005, or Sybase SQL Anywhere 7, 8 or 9. It is compatible with Microsoft Windows 2000, XP, or Vista. For the word processor, Microsoft Word XP 2002, 2003, and 2007 or Corel WordPerfect 12, X3, or X4 can be used. A CD-Rom Drive is needed, and it is compatible with server operating systems; Windows 2000, 2003, and 2008, Novell, Linux, and UNIX.

Ease of use, configuration, and deployment
This software is easy to use, has a nice design, and has many built-in features and wizards to make completing tasks easy. Configuration and deployment are pretty basic when installing on a workstation computer. Setting up this software on a network is a bit more complex. Training and support help is available, and they also have an online hosting service which can be provided at additional cost.

Recap
ResultsPlus 10.0 can handle your entire donor tracking needs including gifts, pledges, contact, and grants from one integrated database. There are wizards to help with creating mailings, there are built in accounting tools, and over 200 standard reports plus the ability to customize your own reports. This software is easy to use and nicely designed with many built in features.

The ResultsPlus single-user system starts at: $1000 for up to 1500 donor records, $2000 for 3500 records and an unlimited amount of records for $3000. For the multi-user system it is $4000 for a three-user system and each additional user license is $500. There are additional fees for support and training and the prices vary depending on your specific needs.

Advantages

• Nicely designed and easy to use
• Wizards and built in features
• System is integrated to use a single database
• Over 200 standard reports

Disadvantages

• Very costly
• Additional add-ons, licenses and support are all extra which may boost the cost of the system significantly

My Opinion
ResultsPlus is easy to use and has a nice layout and design. I liked the wizards and all of the extra features. However, the cost is very high for this particular software. Another thing I find troublesome is the purchase price is connected to how many records you have, instead of unlimited. Besides the software and additional licenses being high, there is an additional fee for support, maintenance and also for training.

I found the software to be adequate and nicely designed, but compared to some of the other software I have tried, there are products that do all your non-profit organizations donor management and fundraising management in one complete system for half the price.