He did this by following around nonprofit workers for the day to see what they did. He wanted to see which tasks they found easy and which tasks they struggled at. One of the big problems nonprofits had was thanking donors that donated a small sum of money.It wasn't that they didn't want to, they were just so busy running a nonprofit that it fell to the wayside. So GiveGab encorporates this in their automatic "thank yous." It incorporates the desire to build relationships with these donors in ways they couldn't before.


In Use:
GiveGab is a website that anyone involved in the nonprofit community can benefit from. Whether you're an individual looking to volunteer or a nonprofit organization wishing to expand their volunteer and donor base, GiveGab can steer you in the right direction. One of the main differences between GiveGab and other donor giving platforms is that they are 100% for nonprofits. Unlike other crowdfunding websites, GiveGab is set on engaging with nonprofit organizations and building a long term relationship.

GiveGab is much more than a crowdfunding website. Among their features, they work to mobilize volunteers and donors while also including tool kits to help organizations and charities reach more volunteers.  In addition, they have a data management program in which they will send out automatic thank you emails for tax requirements. GiveGab is essentially GoFundMe, Facebook, Twitter, and Wordpress all in one functioning as a social media and a management tool.

Because GiveGab incorporates campaigns, volunteer management,  donor management, nonprofit search engine, among other perks, one would think it was expensive. In actuality, the only thing that costs money are donations. Therefore, it's risk free. If you don't get any donations- you don't have to pay GiveGab. If you do get donations, GiveGab is owed 5% of these donations plus the credit card transaction fees. To date, 100% of all nonprofits who work on a campaign with them, signs up for another one which speaks to their fairness.

Not only can volunteers donate their time to specific organizations, they can also fundraise for a specific cause. This helps nonprofits because a.) they get volunteers they wouldn't have otherwise and b.) these volunteers are helping them fundraise so the organization can focus on helping their constituents and less time on the financial aspects of running a nonprofit.

Technology Used:  
GiveGab is user friendly and there is no prior technology needed in order to use the website. 

Ease of Use:
There is always a customer service representative available in the form of live chat if a user is having trouble navigating through the website. Furthermore, if a nonprofit organization decides to use GiveGab's data donor management program, they can export their information right onto Excel saving themselves a significant amount of time.

Recap:
Created by CEO Charlie Mulligan, GiveGab is a website that gives nonprofits a way to stay connected to volunteers and thank them for their time, money, and service to their organization. It is also a way for volunteers to align with nonprofits, offering their time, money, and support.

Advantages:

It's risk-free: you don't owe any money unless you receive donations.

You can use GiveGab for a wide array of reasons whether it's fundraising or donor management

It's 100% for nonprofit organizations and charities

Equally efficient for both nonprofit organizations and volunteers wishing to donate, fundraise, or volunteer for a non profit organization

A majority of the features are free

Live Chat feature to make it easier to get help

Disadvantages:

GiveGab envelops so many features it's hard to excel at every one.

My Opinion:
After talking to Mulligan, it seems that GiveGab is on the right path to being a website that embraces all aspects of the nonprofit community. GiveGab does everything. Literally everything. They cater to volunteers. Nonprofit organizations. Colleges. Governments. Businesses. Literally everyone. And that's not always a good thing, because you have to think, can a website actually be good at EVERYTHING for everyone?  It's extremely hard to be great at every single feature when there are so many features. That aside, I find it extremely impressive that 100% of the nonprofits who created a campaign with GiveGab continue to use GiveGab after the campaign is finished. If GiveGab didn't have great customer service or great features this wouldn't happen.

For now, I'm going to give GiveGab the benefit of the doubt. Nonprofits like working with GiveGab and find it helpful for their cause and that in of itself is a great thing!